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Member of PIAA - Pet Industry Association of Australia

Member of PIAA
Pet Industry Association of Australia

Dog Product Retailer Member of The Pet Directory
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Orders and Payment:
Order online through our shop using secure payments by Paypal.  Alternatively if you're not happy ordering over the internet you may send a cheque, postal order or direct deposit, although please note that goods will not be despatched until your payment has cleared.  Please contact me for details. 


 Calculating Postage:
If you would like to know the cost of postage before ordering contact me and I'll be happy to let you know. 

Delivery and Postage:

My Dachshund Online utilise Australia Post and the charge for postage is based on the actual weight of your order.  There are no extra charges for mailing and no handling or packaging charges apply.

Orders to NZ up to 250g = A$7.60    250-500g = A$11.60    500-750g = A$15.60

UK up to 250g = A$11.95    250-500g = A$20.30    500-750g = A$28.65

USA up to 250g = A$10.05  Anything above 250g into America attracts a security surcharge $9.00 so 250-500g = A$25.50   500-750g = A$31.95

Unless otherwise instructed, all items will be posted through Australia Post.  My dachshund online is not responsible for non-delivery of good by Australia Post or any damage in transit.

  Refunds:

We take pride in the quality of our products and want you to be equally happy.   If you are not completely satisfied we will replace the item or make a refund depending on the reason.  However please contact me within 7 days of receiving the item.  Items must be returned unused, in their original condition with labels attached.  Postage will be at buyers expense and original postage will not be refunded.  With regards to the coats I'm well aware that it's easy to misjudge the size so again keep all labels attached and I will exchange for the correct size.


 Contact Us:
Email:  sharman@optusnet.com.au
Tel: 0413 444347
Address: 58 Seaview Avenue
               Newport,
               NSW 2106
               Australia

We want to make your shopping experience as easy as possible, so if you can't find the information you are looking for, please contact me.


If you have any questions, please don't hesitate to contact us.